Claim Process

Car Insurance

Motor Insurance Claims Process – UAE
Hassle-Free Car Insurance Claims Across Dubai, Abu Dhabi, Sharjah & the UAE

We understand how inconvenient vehicle damage or accidents can be. Whether you’re dealing with a minor fender bender or significant car repairs, Earnest Insurance Brokers ensures your motor insurance claim is handled efficiently, so you can get back on the road with peace of mind.

If you need to register a car insurance claim in Dubai, Abu Dhabi, Sharjah, or anywhere in the UAE, follow the simple steps below:

Our experienced claims team works closely with top insurance companies and authorized garages across the UAE to manage the entire process—from registering your claim to ensuring quality repairs.

Our 5-Step Motor Claims Process
1. Claim Registration

Start your motor claim by sending the required documents to our team via email:

  • Police Report
  • Vehicle Registration Card (Front & Back)
  • UAE Driver’s License (Front & Back)
  • Emirates ID (Front & Back)

Tip: Always ensure your documents are clear and legible to avoid delays.

2. Vehicle Inspection

Your vehicle will be taken to an authorized garage for a detailed inspection. The garage will assess the damage and prepare a repair estimate for submission to your insurance company.

We work only with trusted workshops across the UAE to ensure reliable assessments.

3. Repair Approval
Once the estimate is submitted:
Our team will coordinate with your insurer to ensure faster approvals wherever possible.Our team will coordinate with your insurer to ensure faster approvals wherever possible.
  • Minor Damages: Typically approved within a few working days
  • Major Damages: May take more than a week, depending on the extent of damage and complexity
4. Repair Work
After receiving approval, the garage will begin the repairs. The timeframe depends on:
  • Scope of work required
  • Availability of genuine spare parts
Our team stays in touch with the garage and keeps you updated on the repair progress.
5. Vehicle Release
  • You will be contacted to arrange collection or delivery of your vehicle.
  • We highly recommend collecting your vehicle directly from the workshop. This allows you to inspect the repair quality and take a test drive before accepting the vehicle.
Why Choose Earnest Insurance for Motor Claims in the UAE?
  • Fast, transparent claims support
  • Coordination with leading UAE insurers
  • Access to authorized, high-quality garages
  • Regular updates throughout the process

Please select an Insurer to get the contact details

Download Claim Form
Visit Claim Portal